Our Quality Policy

Gera Makina A.Ş. has had the ISO 9001 Quality System Certificate since 2005, and we always prioritize customer satisfaction in line with our quality policy. The basic elements of our quality policy are as follows:

  • Customer Requests and Needs: Meeting customer demands with a sense of personal responsibility and ownership is the primary duty of every employee.
  • Continuous Education and Development: Ensuring the continuous development of our staff through training is the basis of quality production and service.
  • Environmental Awareness: We act with the awareness of protecting the environment without harming natural resources.
  • Process Improvement: To provide the highest standards by continuously improving our quality in all processes.
  • Customer Satisfaction: We accept customer satisfaction as the primary goal of all our employees and continue our work in this direction.
  • Leadership in the Industry: We are trying to achieve our goal of becoming a leading company in the sector with our timely and error-free service approach.

 

Our Quality Control Department

Gera Makina A.Ş.'s quality assurance is provided by a strict quality control process at every stage of our production processes. Our Quality Control department is aware that quality is the most important factor in our company's reliability and customer satisfaction. In this context:

We constantly monitor our production processes using measuring instruments and gauges calibrated by accredited organizations.

By using coordinate measuring machines (CMM), we control quality with high accuracy during the production phase and reduce faulty production to minimum levels.

Thanks to these meticulous quality control processes, as Gera Makina A.Ş. we aim to provide products and services to our customers at the highest quality standards. Our understanding of quality will continue to maintain our leadership in the sector by keeping customer satisfaction at the highest level.

ISO 9001:2015

ISO 9001:2015 is a standard that allows businesses to organize their quality management systems according to international standards. It aims to increase customer satisfaction, continuously improve processes and effectively manage risks. It adopts a process-oriented approach, encourages leadership and employee participation, and emphasizes data and performance analysis. This certificate helps businesses to systematically manage quality and gain customer trust.

TSE EN ISO 3834-2

TSE EN ISO 3834-2 is a standard that specifies quality requirements for welded structures. This standard defines the quality criteria required for the control and management of welding processes. It mainly focuses on appropriate welding methods, material selections and control procedures in order to increase the reliability and durability of welded structures. ISO 3834-2 aims to ensure that welded products meet high quality and performance standards.